Support

Something not working, or a question the FAQ doesn't answer? Write to us.

Email us and we'll get back to you.

[email protected]

Please include:

  • Your iPhone model and iOS version
  • The GymClock version (Settings → bottom of the screen)
  • What you did, and what happened instead

Common problems

I can't hear the voice cues iPhone

Check the ring/silent switch on the side of your iPhone. Voice and beeps follow it.

My screen turns off mid-workout

GymClock keeps the screen awake while a workout runs. If it still sleeps, check that Low Power Mode isn't on.

I paid but Pro isn't unlocked iPhone

Open the Pro screen and tap Restore Purchases. Purchases follow the Apple Account that bought them.

How do I cancel my subscription? iPhone

Subscriptions are managed by Apple, not inside GymClock: Settings → your name → Subscriptions.


FAQ

Does it work offline?

Yes. Everything runs on your phone. The only network use is opening these policy pages.

Is my workout data uploaded anywhere?

No. Plans and history are stored on your device only.

Can I use it on Apple Watch?

Not yet.